Description: Law Firm Client Service Interview Playbook, Paperback by Cuzzone, Beth Marie; Zwetchkenbaum, Jill, ISBN 1639050264, ISBN-13 9781639050260, Like New Used, Free shipping in the US There is an unspoken understanding that when a client retains counsel, the attorney will be competent and will meet the client’s needs. But in today’s day and age, competence and deliverables by themselves are not enough to make a firm stand out in the marketplace. So how do you differentiate yourself from the competition? Simple: You do everything you can to make sure that your client has a positive experience working with you. A client service interview is a particularly effective way to gain insight into how effectively your firm is creating a positive client experience and learn what your firm could do to make clients’ experience even better. Speaking directly with the source can open up a world of possibility and help a law firm stand out from the rest. This step-by-step guide gives you all the tools you’ll need to incorporate client service interviews into your firm’s client relationship management strategy.
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Book Title: Law Firm Client Service Interview Playbook
Number of Pages: 126 Pages
Publication Name: Law Firm Client Service Interview PlayBook
Language: English
Publisher: American Bar Association
Publication Year: 2022
Subject: Law Office Management, Business Communication / General, Legal Profession, General
Type: Textbook
Author: Beth Marie Cuzzone, Jill Zwetchkenbaum
Subject Area: Law, Business & Economics
Item Length: 9 in
Item Width: 6 in
Format: Trade Paperback
