Description: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.The definitive, fully up-to-date guide to continuous improvement in the workplace "An updated version of a classic book that shares a wealth of new healthcare examples and case studies from around the world. The methods in this book will help you improve quality and safety, reduce waiting times, and improve the long-term financial position of your organization. Highly recommended!" --Mark Graban, author of Lean Hospitals and coauthor of Healthcare Kaizen "Every business faces the iron triangle of quality, cost, and delivery. Conventional thinking claims you cannot have all three. Not only does Mr. Imai turn that thinking on its head, but he shows you exactly how to do it." -- Matthew E. May, author of The Elegant Solution and The Laws of Subtraction "Masaaki Imai has done it again. The second edition of his famous book not only describes all the tools necessary for any type of business to implement a lean strategy but also includes a large number of excellent case studies." -- Art Byrne, author of The Lean Turnaround Written by Masaaki Imai, pioneer of modern business operational excellence and founder of the Kaizen Institute, Gemba Kaizen, Second Edition is an in-depth revision of this renowned, bestselling work. The book reveals how to implement cost-effective, incremental improvements in your most critical business processes. Global case studies from a wide range of industries demonstrate how gemba kaizen has been successfully used to:Maximize capacity and reduce inventory at Unga Limited, one of Kenya's largest flour-milling operationsChange the IT culture at Achmea, a large European insurance firmExceed customer expectations at Walt Disney World in the United StatesImprove quality at Inoue Hospital in JapanTransform retail processes at Sonae MC, Portugal's largest employerPractice daily kaizen at Tork Ledervin, a weaving plant in BrazilStamp out muda at Sunclipse, an industrial packaging distributor in the United StatesManage quality improvement by total workforce involvement at Xuji Group Corporation, an electrical manufacturer in ChinaImplement gemba kaizen at many other companies worldwide To thrive in today's competitive global economy, organizations need to operate more effectively and profitably than ever before. Developing problem solvers, increasing productivity, improving quality, and reducing waste are essential success factors. Proven strategies for achieving these goals are included in this pioneering guide. This comprehensive resource offers detailed coverage of important gemba kaizen topics, including:Quality, cost, and delivery in the gembaThe five steps of workplace organizationIdentifying and eliminating muda--any non-value-adding activityVisual managementSupervisors' roles in the lean workplaceGemba managers' roles and accountability in sustaining high performanceJust-in-time and total flow managementThe CEO's role in leading a kaizen culture The methods presented in Gemba Kaizen, Second Edition reveal that when management focuses on implementing kaizen (incremental, continuous improvement) in the gemba (the worksite) unique opportunities can be discovered for increasing the success and profitability of any organization. More than any other business authority in the world, Masaaki Imai has championed the concept of kaizen over the past three decades in thought, word, and action. He is considered one of the leaders of the quality movement and a pioneer of modern business operational excellence. Mr. Imai is an international lecturer, consultant, and founderof the Kaizen Institute, a leading continuous improvement consultancy with offices worldwide. Mr. Imai's first book, Kaizen--translated into 14 languages--is the authoritative reference on the subject. In 2010 he was honored for his lifetime of achievement with the first ever Fellowship of Quality Council of India. Foreword: Kaizen by Everyone, Everyday, Everywhere Ch 1 Kaizen as a Complete Management System Ch 2 Gemba Kaizen --Case 1: Gemba Kaizen at a Farm in Africa Ch 3 How to Sustain Continuous Improvement Ch 4 Continuously Improving SQDC at the Gemba --Case 2: Measuring the Right Things Ch 5 Standards --Case 3: Oil Platform Maintenance --Case 4: SCDA Ch 6 5S --Case 5: The True Meaning of 5S --Case 6: Simple Improvements, Big Impact in Healthcare --Case 7: 5S of Information (IT) Ch 7 Muda, Muri, Mura --Case 8: MTN: Muda Free Nations (Kaizen in Government) --Case 9: Removing Overburden (Muri) from Work --Case 10: Supply Chain Variation (Mura) Reduction Ch 8 SUPPORT Kaizen: The Foundation of House of Gemba --Case 11: Support Kaizen at European Hypermarket --Case 12: Top Management Support through Hoshin Kanri --Case 13: Organization Design and Gemba Ch 9 Visual Management --Case 14: Industrial Company --Case 15: Making Knowledge Work Visible Ch 10 Speaking with and Managing by Facts --Case 16: What Leaders Learn When they Go See --Case 17: Linking the Daily to the Strategic Ch 11 Daily Kaizen & Front Line Management Ch 12 The Roles of Natural Teams in Gemba Kaizen --Case 18: Electronics Supplier in China --Case 19: Middle East Retail Chain Ch 13 TPS - The Ultimate Production System --Case 20: Toyota Retired Executive Interview --Case 21: Toyota Supplier Story Ch 14 JIT/ Total Flow Management --Case 22: Automotive Company in Europe --Case 23: Just in Time in a Bakery --Case 24: Total Flow through a Retail Co. Ch 15 Project Kaizen and End-to-End Optimization --Case 25: Group Health Value Stream Transformation --Case 26: Bank of New Zealand --Case 27: Lean Development (Construction) Ch 16: Continuous Improvement as a Strategic Weapon --Case 28: Retail - Top Line Growth --Case 29: Ski Lodge in Italy - Customer Experience Design --Case 30: Keeping Manufacturing in the US Afterword
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EAN: 9780071790352
UPC: 9780071790352
ISBN: 9780071790352
MPN: N/A
Item Length: 23.1 cm
Number of Pages: 448 Pages
Language: English
Publication Name: Gemba Kaizen: a Commonsense Approach to a Continuous Improvement Strategy, Second Edition
Publisher: Mcgraw-Hill Education-Europe
Publication Year: 2012
Subject: Management
Item Height: 234 mm
Item Weight: 778 g
Type: Textbook
Author: Masaaki Imai
Item Width: 160 mm
Format: Hardcover